Services
Call Centre and Customer Service Back Office
Outsource your calls to be answered entirely or only during peak hours to reduce wait times and call drop outs. We can provide pre sales screening questions, technical support and customer care.
How can we help you?
We can develop a customer support strategy meaning we can deal with enquiries tailored to your company’s needs.
Support offered to your clients during business hours and after hours if needed.
Developing and updating FAQs and knowledge base of your business.
We offer a personal approach we find a way to deal with all your clients’ needs whilst remaining professional, calm and approachable.
Our expert teams are on hand to help your clients with any queries and issues.
What Services
We Offer
Business Process Outsourcing enables companies to drive costs down and enhance operational efficiencies
Recruitment and Selection
Recruitment includes advertising, sourcing candidates and conducting interviews.
Call Centre and Customer Service Back Office
Outsource your calls to be answered entirely or only during peak hours to reduce wait times and call drop outs.
Project Management
Project Management increases your companies’ chance of achieving goals and meeting criteria’s.
Human Resources
HR packages based on fixed or flexible monthly fees, giving you full control over your HR.
Finance, Accounting, Book-keeping and Payroll
By outsourcing your finance function to us, you can rest assured that we will manage effectively your day-to-day and long-term money operations and strategy.
General Admin Support
This service includes clerical support, filing, typing, record keeping, post collection and distribution, diary management and data entry.
Work From Home
The “Work From Home” model has been very successful and has open new avenues for companies to grow their business.
IT support
Our IT experts will provide routine upkeep of your equipment in order to keep it in a reliable working order.
Office equipment and office space procurement
With so much choice, our aim is to help ease the burden of procuring furniture.
Compliance Reviews and Audits
We can assist you with compliance reviews and interim audits